We're here to help you sell smarter.
Need help with your WMelons online store or WMelons Mobile POS? Our support team is here to assist you with everything — from setting up your storefront, managing products and inventory, configuring payments and shipping, to customizing your store design and understanding your analytics. Whether you're just getting started or scaling your eCommerce business across the MENA region, we're with you every step of the way.
Answers to our most frequently asked questions are just one click away
WMelons is an all-in-one eCommerce platform designed for MENA entrepreneurs. You can create your own online store, add products, accept payments, and manage shipping — all from one dashboard with no coding required.
Not at all! WMelons is built for ease of use, so anyone can create and manage their online store without coding or technical expertise. Our intuitive platform guides you through every step.
WMelons supports a variety of payment options including online card payments, local digital wallets, and cash-on-delivery — all set up and ready to go from day one.
You can reach us via email at help@wmelons.com or message us directly on WhatsApp. Our support team is available Sunday through Thursday, 9 AM to 6 PM, and we aim to respond within 24 hours.
Yes! You can start your WMelons store completely free with no credit card required. Upgrade to a premium plan only when you're ready to unlock advanced features.